Contacts

Reaching out to us or seeking information about responsible gaming is straightforward. This page provides contact details for our editorial team, as well as resources and support services relevant to players in Australia.

Getting in Touch with Us

We manage this information resource independently as a guide to the Roulettino brand and Australian gambling regulations. If you have questions, feedback, or need clarification about our content, you can reach out through several channels.

For general inquiries about Roulettino itself, the brand operates its own support system. Direct contact with the operator can be made via email at [email protected], or visitors to roulettino.com can access live chat and contact forms available on their official platform. Roulettino is operated by Terdersoft B.V. and holds an Online Gaming License (OGL/2024/1126/0521) issued under Curaçao jurisdiction.

Responsible Gaming and Player Support in Australia

We prioritise player welfare and direct those concerned about gambling to Australia’s established support networks. Several organisations offer free, confidential assistance:

Gambler’s Help provides counselling, financial advice, and support groups across Victoria. Reach them at 1800 858 858 or visit gamblershelp.com.au for more information. They also operate a dedicated Youthline at 1800 262 376 for younger people affected by gambling.

Gambling Help Online (gamblinghelponline.org.au) offers 24/7 free counselling through live chat, email, and self-help resources for anyone experiencing gambling-related difficulties. These services are completely confidential and available to players across Australia.

For those seeking financial support, counselling services address problems arising from gambling harm. Additionally, BetStop, Australia’s National Self-Exclusion Register, allows individuals to voluntarily exclude themselves from all online gambling providers licensed to operate in Australia—free of charge.

Regulatory Context

Gambling in Australia is regulated at both national and state levels. At the federal level, the Australian Communications and Media Authority (ACMA) enforces the Interactive Gambling Act. State and territory authorities—including Liquor and Gaming NSW, the Victorian Gambling and Casino Control Commission, and others—maintain oversight of online wagering within their jurisdictions. More information about Australian gambling regulation is available through the Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts.

Responsible Wagering Australia (responsiblewagering.com.au) represents leading service providers committed to maintaining integrity and protecting consumers in the online wagering industry.